The Queen’s Terminal, Heathrow Airport
As part of Heathrow Airport’s investment program, the new Queen’s Terminal building replaced the old Terminal 2, creating a new, modern facility to serve approximately 26 million passengers per year.
IDOM provided a multidisciplinary design service that included: Architecture, Project Management and Design Management.
The project involved the overhaul and reconfiguration of all departure and arrival passenger areas, including the landside and airside concourses, the departure lounge, retail areas, and associated cargo, waste disposal facilities. and storage. The works included not only the improvement of the existing commercial areas, but also the creation of additional space, the reconfiguration of the baggage claim hall to accommodate additional carousels, as well as the relocation of the carousels for domestic flights. In addition, the boarding gate areas have been reviewed, including the internal configuration of the seats and the boarding desks. The external movement of the vehicles was also analyzed, and a new strategy was developed to separate Common Travel Area (CTA) and domestic flight passengers moving through the terminal building.