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HEALTHCARE RESPONSE CALL CENTRE

Spain

The building, which is three storeys high and includes a semi basement, is the head office of Healthcare Responds, a pioneering project in the Andalusian health system which offers services involving appointment making, second medical opinion and other assistance through a great call centre.

Pioneer project in the Andalusian healthcare system

It also includes training and administration areas, as well emergency teams in the semi basement.

The building is conceived as a transparent piece in which a more closed volume appears; the call reception room.

Dialogue is therefore established between the different levels: the underground functions, understood as a calm area; the entrance, understood purely as a transit area between levels and an area for future extensions; the administration and training level, with great visual continuity of the plaza and the upper level, the most unique piece, the call reception room.

Architecture

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CLIENT:
EPES

SCOPE:
Architecture and Engineering Design. Construction Management

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