AI solutions
Artificial intelligence has established itself as a fundamental pillar in the digital strategy of today's companies. At IDOM, we specialize in developing and implementing artificial intelligence AI solutions that not only optimize our own operations, but also enable our clients to solve complex challenges and gain efficiency. This track record has given us a strategic vision that allows us to accurately identify the areas where AI generates the most value throughout the different phases of the IT services cycle. With our support, organizations can successfully tackle the process of adopting artificial intelligence solutions, ensuring measurable, tangible, and sustainable results.
At IDOM, we develop projects ranging from the definition of strategic plans aimed at the adoption of artificial intelligence or the automation of business processes, to the optimization of predictive equipment maintenance or production quality. Our goal is to solve the challenge of technology adoption by guaranteeing a real return on investment.
In addition, we combine our extensive experience as a strategic partner in the SAP ecosystem with our advanced capabilities in applied artificial intelligence. Thanks to this dual specialization, we help our clients transform their operations, optimize processes, and accelerate decision-making, thereby driving real and sustainable productivity through the effective integration of SAP and the most innovative AI technologies.

AI Solutions Services
At IDOM, we support organizations in adopting AI throughout the entire IT service lifecycle.
Strategy and design
We help organizations define their strategy by designing high-impact artificial intelligence solutions. We identify and prioritize the use cases that offer the greatest return on investment for your business, developing fully customized digital transformation roadmaps. To ensure long-term success, we lead change management and team training, guaranteeing a smooth adoption process and a culture aligned with technological innovation.
Specialized
AI Solutions
We solve specific client problems using artificial intelligence solutions. Each project presents unique challenges and addresses different issues, ranging from the integration of tools (LLMs, frameworks) to data governance and computer vision, as well as chatbots and virtual assistants.
Operation and support
We set up Innovation Offices to bring your AI and emerging technology projects to life. Our approach is based on knowledge transfer: we train your team to independently manage advanced solutions for predictive maintenance, traceability, and quality control. We turn innovation into an in-house capability for your company to ensure a real impact on business operations.
AI Implementation
in an SAP Environment
We develop artificial intelligence solutions that are fully integrated with the SAP ecosystem, leveraging platforms such as SAP BTP, SAP S/4HANA, and the advanced generative AI capabilities offered by SAP to transform business processes. We design intelligent CRM assistants based on generative AI and SAP BTP, capable of simplifying interactions through natural language and automating key tasks, thereby improving efficiency and decision-making in SAP environments.